FloorRight Knowledge Base
Online Knowledgebase System  
Knowledge Base Home Knowledge Base Home | Contact Us Contact Us
Home > All Categories > FloorRight > Licensing, Installation, and Updates > Why isnít FloorRight finding my network license?
Question Title Why isnít FloorRight finding my network license?

Why isnít FloorRight finding my network license?

If you have a network license, FloorRight gets your license information from a WIBU-key (or dongle) attached to a network computer. Try the following procedures to troubleshoot:
  • From within FloorRight, select License Info from the Help menu and click Search. Or, if you've just started FloorRight, click the Configure button and then the Search button. This will find all of the dongles attached to any computer in your network. Expand each machine to show the attached dongles, and click on each dongle to locate an available network dongle. Once you locate a network dongle, click ďUse LicenseĒ to use this license.
  • If you know the machine that has the network license but itís not coming up in your search, you can search for the machine explicitly. After FloorRight finishes searching for licenses and displays the License Configuration dialog box, click Custom Search List and enter the IP address or name of the server machine and then click Add and OK. FloorRight will search the network again using the added network machines.
  • On the Network machine, go to Control Panel (Classic View) and double-click Administrative Tools, then double-click Services. Scroll down the list for the WIBU-key service. Right-click on the WIBU-key and select Restart.

    If these procedures do not resolve the problem, take a look at the WIBU-Key support page, the attached troubleshooting document or contact our technical support department.

Authored by: Admin This question has been viewed 3841 times so far.
Click Here to View all the questions in Licensing, Installation, and Updates category.
File Attachments File Attachments
How helpful was this article to you?
Related Questions Related Questions
  1. What happens if my WIBU-key is lost or broken?
  2. Why isnít FloorRight finding my single-user license?
  3. How do I upgrade a networked site?
  4. What are the sytem requirements for running FloorRight
  5. Why isnít FloorRight finding my license after an upgrade?
Article Information Additional Information
Article Number: 1
Created: 2008-12-02 11:39 AM
Rating: 1 Star
Article Options Article Options
Print Question Print this Question
Email Question Email Question to Friend
Export to MS Word Export to MS Word
Bookmark Article
Subscribe to Article Subscribe to Article
Search Knowledge Base Search Knowledge Base

Powered by PHPKB Knowledge Base Software